Shipping policy

Shipping Information

Delivery service is available across all areas in Egypt.

Once you complete your purchase, we will process your order. We will send you a confirmation message to the e-mail address and phone number you entered that includes order confirmation, details of the products you have purchased, and their prices.

Delivery time:

Please note that it takes from 1 to 5 business days for orders to be delivered.

Cash on delivery service

Maximum cash on delivery service is 10,000 EGP per order.

We offer alternative payment methods through credit or debit cards for orders over 10,000 EGP.

 Service fee for cash on delivery payment method is 15 EGP.

If for any reason you cannot receive your order, please contact Customer Service

All orders not received will be canceled, and any previous payment will be refunded to the credit card that was used in the payment process.

 

Delivery service is available to the following areas

Within 1- 3 Working Days	Within 1-5 Working Days
Cairo	Al Fayoum
Giza	Beni Suef
Alexandria	Minya
Port Said	Asyut
Ismailia	Sohag
Suez	Qena
AlQalyubia	Luxor
Menoufia	Aswan
Sharqiya	Red Sea
Gharbia	South Sinai
Dakahlia	North Coast
Beheira	Marsa Matrouh
Damietta	New Valley
Kafr- Al Shaikh	North Sinai
	Abu Simbel
	Marsa Alam
	El Salloum
	Halayeb
	Shalateen